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Level Up with Tipi
Conversations that support the people behind emergency communications.
A content series created to advance conversations across the emergency communications community, without judgment and without assumptions about where agencies are today.
What Is Level Up with Tipi?
Level Up with Tipi Brookins is a diverse monthly content series created to advance conversations across the emergency communications community, without judgment and without assumptions about where agencies are today.
Hosted by GovWorx’s Chief of Public Safety Engagement, Tipi Brookins brings together professionals from across the field to talk honestly about what it takes to sustain strong teams, support long careers, and navigate the realities of modern 9-1-1 work.
This series isn’t about telling centers what they should be doing. It’s about creating space to learn from one another, reflect on shared challenges, and explore approaches that have helped agencies adapt and endure.
Meet Your Host: Tipi Brookins
Tipi Brookins brings more than twenty-four years of experience in public safety communications, emergency response, and agency leadership. She began her career as a 9-1-1 Call Taker, Dispatcher, and Supervisor, later serving in senior leadership roles at the District of Columbia Office of Unified Communications and the DC Metropolitan Police Department.
A respected industry leader, Tipi holds NENA’s Center Manager Certification Program (CMCP) and APCO’s Registered Public Safety Leader (RPL) credentials and has led regional training initiatives supporting quality, professional development, and organizational strategy.
At GovWorx, Tipi serves as a bridge between technology, leadership, and the professionals on the front lines, bringing experience, credibility, and connection to every conversation.
Topics We're Tackling
Rather than prescribing solutions, Level Up focuses on conversations many leaders are already having, but don’t always get to have out loud.
The Real Cost of Skipping QA
How quality assurance supports consistency, defensibility, and confidence, not just compliance.
Wellness as an Operational Priority
Why wellness shows up in retention, performance, and decision-making, not just programs or initiatives.
Staying Connected as Leaders
Ways leaders maintain trust, clarity, and engagement with their teams through change and complexity.
Learning Across Agencies
What peers across the country are trying, adjusting, and learning, without claiming one “right” way forward.
Why Level Up?
More from Tipi Coming Soon
Level Up exists because emergency communications is not static.
Expectations change. Technology evolves. Communities grow. And the work continues to demand clarity, consistency, and care for the people doing it.
This series isn’t about fixing what’s broken. It’s about supporting what already works and strengthening it over time.
What You’ll Take Away from Each Episode
- Perspectives from professionals who understand the job firsthand
- Honest discussions about performance, wellness, and sustainability
- Shared experiences from agencies navigating similar challenges
- Ideas and reflections you can consider at your own pace
- A sense of connection across regions, roles, and responsibilities
Each episode features conversations designed to remind leaders and practitioners alike: no center operates in isolation, and no one has to navigate these challenges alone.
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